Need help?
Frequently Asked Questions
Order
Simply add your favorite pieces to your cart on our website, checkout, add a new or confirm delivery address, make the payment and voilà! Your order is on its way!
Unfortunately, orders cannot be changed or canceled once confirmed so please double-check those details before you hit confirm!
We'll send your tracking number and link via email & SMS as soon as your order is confirmed, so you can stalk your package (we won't judge)!
Payment
We accept all the biggies: Visa, Mastercard, RuPay Credit & Debit cards, EMIs, PayLater, Netbanking, UPI and wallets and more !
If the payment has vanished from your account but isn’t showing up with us, it’s time to consult your bank. They might have the magic spell to find your missing funds!
Remember to contact our customer care executive here to help you navigate this little hiccup.Let’s get that payment back on track so you can enjoy your fabulous jewelry!
Shipping
Currently we ship pan India.
Shipping is like waiting for your favorite song to play on the radio—it feels like forever, but it's worth it! Typically, you can expect your shiny new treasures to arrive within 3-7 business days, depending on where you are.
Free shipping for prepaid orders.
Returns and Refunds
We don't offer refunds, but don't worry, we've got something even better – exchanges! That's right, if your jewelry arrives with a little extra bling (we're talking damage, not diamonds), we'll make it right. Just send us an email within 24 hours of delivery, along with some photos of the product purchased, and our customer care team will respond to the same.
For more details refer to our refund policy here.
Others
To check if an item is in stock, visit its product page where the stock status (e.g., "In Stock," "Low Stock," or "Out of Stock") is displayed near the product name or price. If out of stock, you may have the option to sign up for email notifications when it becomes available again.
Ablsoutely! Gift boxes can be purchased individually or added during checkout. Because who doesn't love a pretty package?
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